At Winona Walks, we are committed to delivering your orders quickly and efficiently, no matter where you are in the world. This Shipping Policy outlines our delivery process, timelines, and related terms for all purchases.

Shipping Method
We currently offer Cash on Delivery (COD) as our only payment method. Orders will be dispatched once confirmed, and payment will be collected in full upon delivery.

Shipping Coverage
Winona Walks ships worldwide. We aim to reach our customers across major cities, remote towns, and international destinations.

Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.
  • Processing times may be extended during high-demand seasons or public holidays.

Estimated Delivery Times
Delivery times vary depending on your location:

  • Domestic (within the same country/region): 3–7 business days
  • International: 7–14 business days

Please note that delivery time may be affected by customs processing, local courier schedules, or unforeseen delays.

Shipping Confirmation & Tracking

  • Once your order is shipped, you will receive a confirmation via email or SMS.
  • Tracking information may be provided based on courier availability in your region.

Delivery Attempts
Our courier will attempt to deliver the package at the address you provided:

  • If no one is available to receive the order, a second delivery attempt may be made.
  • Failure to accept the package may result in the order being canceled or returned.

Shipping Fees

  • Shipping charges may apply depending on your destination and order size.
  • Applicable shipping fees will be shown at checkout before you confirm your order.

Customs and Import Taxes
For international orders:

  • Customs duties, taxes, or import fees may be applicable in your country.
  • These charges are the responsibility of the customer and must be paid upon delivery, if applicable.

Order Issues and Support
If your order is delayed, lost, or arrives damaged:

  • Please contact us immediately at [email protected]
  • Be sure to include your order number and details for faster resolution.

Incorrect Address Disclaimer
Please ensure that all shipping information is entered accurately. Winona Walks is not responsible for orders delayed or undelivered due to incorrect or incomplete addresses.

Contact Us
For any shipping-related questions, reach out to our customer support team:
Email: [email protected]