At Winona Walks, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

Information We Collect
When you interact with our website, we may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing address, and shipping address.
  • Order Information: details related to your purchase, such as items ordered and delivery details.
  • Device Information: including your IP address, browser type, time zone, and device identifiers.

How We Use Your Information
We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you regarding your order status or customer support
  • Improve and optimize our website and services
  • Comply with legal obligations

Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with service providers (e.g., delivery partners) strictly for the purpose of fulfilling your order. We may also share information when required by law or to protect our legal rights.

Cash on Delivery Policy
Please note that Winona Walks exclusively offers cash on delivery for all purchases.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Your Rights and Choices
As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications

Opt-Out Instructions
If you no longer wish to receive marketing emails or promotional content from us, you may opt out at any time by:

  • Clicking the “unsubscribe” link in any of our marketing emails
  • Contacting us directly at [email protected] with your request

Please allow up to 7 business days for your request to be processed.

Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or loss.

International Users
Winona Walks operates worldwide. By using our services, you understand and agree that your information may be transferred and stored in countries outside of your own.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.